Frequently Asked Questions
Everything you need to know about our handcrafted plywood furniture.
What type of wood do you use for your furniture?
We use premium, sustainably sourced birch plywood, known for its exceptional strength and beautiful grain patterns. Every piece is finished with a durable, eco-friendly protective coating.
How long will it take to receive my order?
Since our furniture is made to order, our standard lead time is 4-6 weeks for production. Once shipped, delivery typically takes an additional 3-5 business days depending on your location.
Do you offer custom sizes or designs?
Yes, we specialize in bespoke solutions. If you need a specific dimension or a unique design modification, please contact our team via the custom commissions page for a quote.
Is assembly required for the furniture?
Most of our items are shipped flat-packed to reduce our carbon footprint and shipping costs. We include clear instructions and all necessary hardware for a quick and easy assembly process.
What is your return policy?
We offer a 30-day return window for standard items in their original condition. Please note that custom-made or bespoke orders are non-refundable unless they arrive damaged or defective.
How do I care for my plywood furniture?
To maintain the finish, simply wipe with a soft, damp cloth. Avoid using harsh chemical cleaners or placing the furniture in direct contact with excessive heat or moisture.